Why we called it Indably
An indaba is a gathering where people talk through what matters and settle it. That's what posting for a brand really is, so we built the product around it.
By Xien Singh, . 2 minute read. Read as Markdown
Every post a business puts out has a small meeting behind it. Someone writes it. Someone checks the price is right and the logo is the new one. The owner, or the client, has a say. Only then does it go out, and then someone has to remember to look at how it did.
In isiZulu, and across Southern Africa, a gathering like that has a name: an indaba. People sit together in a circle, talk through what matters, and settle it. The word also means the matter itself, the business at hand.
We're in Durban, where the word is part of everyday speech. When we needed a name for a product built around exactly that circle, it was right there.
The circle
Most scheduling tools treat approval as an extra: a checkbox, or a comment thread nobody reads. In Indably it's the centre. Each brand has its own circle of people with their own roles: people who write, people who approve, people who only watch. A client can say yes from a WhatsApp message without learning another app. Nothing leaves until the right person has said so, and every decision is on the record.
The -ably
The second half of the name is the promise. Once a post is settled, it goes out to every network at the minute you chose, exactly once.
That last part matters more than it sounds. When a network goes quiet after a post is sent, most schedulers assume it failed and send it again, and a client's page ends up with the same post twice. Indably looks at the network first. If it can't tell, it asks a person. It never retries blind. We wrote about how that works.
Your brands' indaba, done ably
That's the whole idea in five words. The people gather, the post gets settled, and then it's done properly: published once, reported on, and in front of the client by Friday.
If you run more than one brand, come and try it. The first fourteen days are on us.